SHIPPING POLICY

Shipping Time

Orders received will be processed and delivered to your door step within 3 – 5 working days via GDexpress, Skynet or Poslaju.

Shipping Coverage

Orders are shipped within Malaysia only. We do not ship to P.O. Box addresses.

Shipping Cost

The cost for expedited shipping is calculated and displayed on the Checkout page before you complete your order.

We only provide local delivery (ie Peninsular Malaysia and East Malaysia) only.

SHIPPING RATE

Delivery fee determined by the weight of the package and delivery destination.

Peninsular Malaysia

First 1 kg - RM 12.00
Subsequent 1 Kg - RM3.00

East Malaysia (Sabah & Sarawak)

First 1 kg - RM 18.00
Subsequent 1 Kg - RM5.00

Peninsular Malaysia & East Malaysia (Sabah & Sarawak)

FOC above RM 300

ORDER & DELIVERY SCHEDULE

  • Delivery fee for each purchase will be determined by the weight and delivery destination based on the delivery rate and is to be paid by the recipient.
  • There is no delivery over the weekend (Saturday and Sunday) and/ or Public Holidays. Delays in delivering your order might happen due to holidays, extreme bad weather conditions or any type of natural disaster.
  • No order is accepted for delivery to any P.O. Box address.
  • We will deliver the order to the delivery address specified in the online order form.
  • In the event of any unsuccessful delivery due to either nobody receiving the order and / or wrong or incomplete delivery address, we cannot and will not be held responsible and / or bear any costs to re-route and / or to re-deliver parcel. It is therefore important to ensure that the delivery address filled in the form is absolutely correct.
  • We will also not be held responsible to refund full payment of order after being paid and / or replace products if missing during the re-routing and / or re-delivery process due to the wrong and /or incomplete the delivery address given.
  • Delivery address cannot be changed/ modified once order transaction has been established.
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